Anyone can apply for services. An assessment will be conducted by one of the agency staff, and that staff along with the client (and possibly client’s family) will develop a plan for services to be provided. The agency will provide in-home services as requested, making every attempt to be flexible in each situation. Services may include, but are not limited to: sitting, cleaning, laundry, meal preparation, shopping, medication reminders, assistance with daily living skills (dressing, bathing, etc.), accompanying to appointments such as doctors, physical therapists, nutritionists, hairdresser, etc. and accompanying to run errands such as banking, shopping, meals out, post office, etc.
The goal of this agency is to provide services to individuals in their homes to prevent institutionalization and allow them more independence as long as possible. Often the services of this agency will supplement the care provided by family to give support and respite so that they can be better caregivers themselves. Services may be provided on a short-term basis through a crisis or a long-term basis when the individual receiving the services is not expected to improve. This agency strives to hire the best quality caregivers that will treat the individuals they serve like they would want their own family members treated if they needed the same care. Training of caregivers and monitoring of services will be conducted continually to assure that care is of superior quality
To be treated with consideration, respect and full recognition of dignity and individuality
To be protected from abuse, neglect and exploitation.
To receive services regardless of race, national origion, gander, age, religion or disability
To be informed about the care to be provided, to be involved in care plaining and not to receive any service without informed consent and agreement.
To expect confidentiality of all agency record expect in the case or court order, emergencies or as otherwise required or permited by law